For Med Spas and Aesthetic Practices
The system your med spa runs on.
We build and run the patient engine behind a busy practice, getting new patients in the door and keeping them coming back, all on the software you already use.
From the founder
01 / Where it leaks
Where med spas lose patients and revenue.
Inquiries slip before you call them back.
A lead fills out a form or texts after hours, and by the time someone answers, they've booked somewhere else.
Patients come once or twice, then disappear.
Nothing rebooks them or wins them back, so they lapse and the revenue leaks out.
Your front desk runs follow up by hand.
Reminders, rebooking, and reviews are manual, so they get inconsistent the moment the day gets busy.
You can't see what's actually working.
Which ad, which offer, and which source fills chairs is a guess, because nothing ties your marketing to booked revenue.
02 / The stack
One connected patient engine.
Built on the software you already run, wired so a patient moves from first touch to repeat visit without anything falling through.
Capture and speed to lead.
Forms, ads, and missed call text back, all into the CRM with an instant reply so no inquiry goes cold.
The CRM, your source of truth.
Your booking platform connected to GoHighLevel, every patient and lead in one place.
Book and remind.
Online booking into your calendar, reminders, and no show recovery.
Retention and reactivation.
The loop that rebooks patients, nurtures memberships, and wins back the ones who lapse before they're gone for good.
Reporting.
One dashboard, your revenue, your rebooking rate, your no show rate, and which source pays.
Compliance built in.
Consent, a signed BAA, and the texting rules handled, because a patient list is protected health information.
02B / Your stack
We work with the software you already run.
We build inside your front desk system, not on top of a new one. Here is what we plug into.
Don't see yours? If it runs your front desk, we can build inside it.
03 / Where med spas start
Start with one campaign. Build the system from there.
Each phase of The Forte Method, as a fixed scope, fixed price, fixed timeline engagement.
Start here
Patient Reactivation Campaign
A fixed price campaign that brings the lapsed patients in your list back in ten days, from inside your software. The fastest, lowest risk way to see how we work.
See the campaignNext rung
Core Systems Build
The full patient engine, from new patient capture to rebooking, wired end to end on your software.
Ongoing
Embedded Growth Partner
We run it, keep it tuned, and report the revenue every month.
Running on a dozen disconnected tools with your team retyping data by hand? That is the One Connected System build, the same clean foundation we put under every engagement. See how it works.
Fixed price, fixed scope at every step.
04 / How it works
The same four steps, every engagement.
The same system, built for your med spa.
Diagnose.
We map your tools and your patient journey and hand you a prioritized plan.
Architect.
We design the system before we build it.
Build.
Built to the plan, fixed scope, tested on real data before handoff.
Operate.
Documented, monitored, and handed off clean, with the partnership picking up from there.
05 / Proof
What clients say.
"He stood out from the pack real quickly. We'll use him for any job we ever have."
CRM build and automation
"Seth is my go to for all of my automation projects now. His process in defining the project scope ahead of time ensures that I get everything I need and we're on the same page throughout."
Product sync automation
Med spa campaign case studies publish here soon.
06 / Common questions
What owners ask before booking.
Do you only do reactivation?
No. Reactivation is where many med spas start because it pays for itself fast, but we build the whole patient system, new patient capture, booking, retention, and reporting, and run it with you.
Do I need new software?
No. We build inside the system you already run, ex: Boulevard, Mangomint, or Zenoti. Your team keeps working where they know, and you own everything when we're done.
How do you handle patient data?
Carefully. A patient list is protected health information, so every engagement that touches it includes a signed BAA, consent handling, and texting rules set to your state. The compliance is handled before anything sends.
Where should we start?
Usually the Patient Reactivation Campaign. It is fixed price, low risk, and the report it produces shows exactly what to build next.
Is there a contract or retainer to start?
No. The campaign is a single fixed fee, no retainer and no contract. The build and the ongoing partnership come later, and only if you want them.